According to the Head of Police Public Information Public Relations , Police Commissioner Agus Rianto , they can make a report if it found irregularities against them atm . Especially , Agus said , if there is a reduction in the amount of money in their atm .
" If there are customers themselves feel strange things and related suspicious accounts owned , it can directly also . Due to the concerned aggrieved , "Agus said at Police Headquarters , Wednesday ( 05/14/2014 ) .
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Until now , Agus said it has not received reports of alleged breaches of customer accounts from PT Bank Mandiri ( Persero ) . Thus, the police have not been able to ascertain how the chronology and types of crimes committed .
"Obviously the banks are more aware of it . Of course , we will get valid information after receiving the official report that there was theft of data or information regarding the ownership of the account of the customer , " he said .
Previously reported , many customers that the bank panic of blocking their ATM card on Monday ( 12/05/2014 ) . Some customers get a notification about the blocking of random , while others do not .
Panic struck the customers who do not activate mobile banking or SMS banking . News blocking ATM card bank also crowded discussed in social media networks .
Initially , the developing issue that caused the blocking action of hacking ( hacking ) to the data of Bank Mandiri ATM customers , but the issue was denied by the bank .
Bank 's own party denied if their security systems compromised by hackers . In addition, the Independent ensure that customers' money that his ATM blocked will not be lost .